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Consulting Services

Actionable, real-world healthcare expertise

We excel at helping hospitals and health systems like yours prosper in the face of constant change. Our core competencies include growth strategy, telehealth development, revenue cycle transformation and clinical performance improvement. Whatever challenge we take on together, expect advice tailored to your organization and innovative, actionable strategy that’s impactful to your bottom line.

Growth strategy

Strategic vision is paramount in an industry as complex and disruptive as healthcare. Our partners trust us to help them navigate seemingly constant market changes such as healthcare reform, shifting financial models, technology transitions and market consolidation. Our strategic services equip your organization to expand market share and form strategic partnerships while maintaining quality, efficiency and a healthy revenue cycle. 

Our team offers tailored consulting services to address your most pressing challenges, including:

  • Value-based payment strategy
  • Transitions of care
  • Ambulatory expansion planning
  • Strategic cost management
  • Physician strategy and network development 
  • Merger/acquisition/partnership advisory

Read about our innovative strategies >

Telehealth development and optimization

Our proven, practical process for evaluating the viability of, starting, implementing, improving and expanding telemedicine programs to support any care setting or type will help your organization thrive in a value-based environment, increase market share, uncover cost saving opportunities, and reduce strain on your hospital-based resources.

Our telehealth experts have extensive operational and consulting experience implementing telehealth solutions for a wide variety of hospitals and health systems to meet their growth, cost and quality goals.

Capabilities include:

  • Opportunity assessment
  • Strategy and business plan
  • Program development
  • Service line design
  • Vendor selection management
  • Implementation/pilot program
  • Interim management
  • Program optimization

Our telehealth experts have extensive operational and consulting experience implementing telehealth solutions for a wide variety of hospitals and health systems to meet their growth, cost, and quality goals.

Read about our customized telehealth services >

Revenue cycle transformation

Learn how our Revenue Cycle Team implemented system-wide integration and education across a regional healthcare system for a savings of $1.4 million in revenue over two years and $1.9 million in settlement dollars.

Optimal revenue cycle systems and processes are the cornerstones of your organization’s financial health. We know it’s challenging to keep up with the many shifting elements impacting your bottom line: healthcare reform requirements, system changes and transitioning payment models. But we can help ease the burden. We have a proven track record of optimizing revenue cycle systems and processes to reduce days in AR, accelerate cash flow and reduce the cost to collect. 

Capabilities include: 

  • Revenue cycle assessment
  • System and process optimization
  • Interim management
  • Denials management
  • Large-scale transformation
  • POS charge capture, CDM revenue capture
  • MACRA/MIPS
  • System conversion management
  • Vendor management

Read about our sustainable method of revenue cycle transformation >

View Case Study >

Performance improvement

Whether your goals are to increase productivity, boost patient satisfaction, optimize transitions of care, some combination of those, or another clinical or financial performance initiative altogether—we can help. Our expertise spans the care continuum, including HM, EM, EM/HM integration, ambulatory care, inpatient care delivery, post-acute care and telemedicine. We’re equipped to help your facility achieve greater efficiency, performance, quality, and outcomes.

Our physician-led teams of clinical and operational experts have extensive experience delivering clinical performance improvement strategies that address both the financial and operational impacts of change.

Capabilities include:

  • Program assessment
  • Operational process improvement plans
  • Operational design
  • Interim leadership and leadership development
  • Strategic implementation

Read about optimizing clinical operations performance >